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John is fantastic. He showed up on time (even a little early) and did a great job replacing all four brake pads. The first thing he did was make sure that all four pads actually needed to be replaced--he said often people request all four to be changed but only two of them need to be (in my case, I knew all four needed to be changed, and he agreed). He was extra careful not to damage the garage floor (which had just been sealed), showed me the worn pads that were removed after he was finished, and waited for me to drive the car around the block to make sure there were no issues. Took photos to document everything. No complaints, and I will be happy to pay John to work on my car again.
Wonderful service, really nice guy. Went above and beyond. Only negative: left some oil spilled on my garage floor.
Had my transmission fluid drained and replaced, new filter, gasket put in and a new pan for my 16 yr. old Audi. Alfred was smart, detailed oriented, and efficient. Considering how much easier it was to have my car serviced at home, would use him again for other maintenance work in the future.
Alfred was on time, knowledgeable, and efficient. Highly recommend and will be requesting him again… I wish there was a way to tip through the app
Lavell was on time/early and thorough completing the service and inspection. He explained clearly what was done and helped to plan what should be addressed next given our schedule and needs. When he had the wrong parts due to my mistake on the initial order, he simply accommodated a prompt reschedule to return later to finish the job. He is not only an expert mechanic but responsive to his clients.
He didn't check all the things in the report, for instance, my tires are brand new. My biggest complaint was that he didn't do the battery system reset needed on modern cars. I had called YourMechanic specifically asking to have that done, as I could have changed the battery by myself with help from my son. He said that's not part of it, but that's not what I was told on the phone before I ordered. Other than that he was nice, and was thorough in his work that he did do. Not sure which this is: a YM problem or the mechanic problem. Thus this comment.
Grzegorz's went above and beyond! I was really happy with the service and will surely be using them in the near furture!
Chris was great! He worked busily and efficiently and brought his 1-year old dog who was very sweet.
Arrived early. Very professional, thorough, and competent. Highly recommend Chris.
Tam is awesome. Communicated clearly what the issue was and helped fix it. I'm still waiting on the 2nd mechanic to fix the problem though but so far so good l!
Tam did a good job fixing the problem at hand (a faulty ignition coil). He was thorough and explained the problem to me and fixed it wonderfully. That said, he discovered a bigger problem, an oil leak, and said he would get me a quote for fixing it by the evening of the appointment (Wednesday). It's now Friday and I never received it, so the follow through wasn't there.
James was great. He was able to come early, but called to confirm that it was okay...definitely professional. Performed the service quickly and efficiently.
Excellent customer service....he called to update me on his schedule and arrival time. Was flexible with my schedule and stayed well past the designated appt. time to finish the entire job.
Good job
Jose kept me posted when he was on his way, arrived on time and was very professional. Did a great job finding the problem on my car saving me alot of time, money and headaches. He also provided an excellent report.
Great customer service, knowledgeable, and professional.
This was my first experience so I was a little nervous and a bit skeptical. Andy was very professional and made me feel comfortable and confident about his work. He quickly diagnosed and confirmed the issue, and was efficient at completing the work. He also evaluated other items to be sure nothing else needed attention. Andy reviewed everything with me prior to finalizing the transaction. I'm happy with this experience and recommend Andy for your (and my) future auto service needs.