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Prompt and professional. Tien contacted me earlier in the day to let me know he could arrive earlier than my original appointment if I desired. He conducted a thorough inspection, identified the reason for my check-engine-light warning - and then he sent me two separate quotes for repairs. That's the only reason I'm not giving five stars, because I had to make an appointment for those repairs to be done and it's not clear that all the repairs will be done at the same time because I received two separate email quotes and could only make an appointment for one. (I certainly hope so!) I've had a lot of adventures over the years with this old truck. If Tien can keep her running happily, I will be delighted to use his services again.
Lots of experience and was able to figure out what was going on with my car very quickly. I would highly recommend!
Great experience. Brake pads replaced in less than an hour right on my driveway. Alfred is very knowledgeable and gave me an estimate for a couple other problems with the car. Friendly service.
He just left and was very professional, fast and above all honest about what needed to be done. He let me know that a specific list item on my tuneup wasn't needed and took the price off of the total as well as found me a coupon code to get me a better price since I let him know money was an issue for me. I don't know yet about the warranty coverage since I haven't yet had to use it, but am pleased so far. I wouldn't hesitate to call Alfred back if I needed work done.
Made every effort to move my appointment forward to resolve this issue. I have worked with Lavell before and he was great on that occasion as well.
Called and ask if he was able to come early, great and quick service, asked if i had any questions or concerns. Definitely would recommend him!
Jason is the man! He is friendly, polite and professional. And he knows 4Runners. He was patient with me while I asked lots of questions about what he was doing along with other maintenance questions not related to the valve cover gasket replacement. I highly recommend him.
Mr. Salim was on time, went right to work and my vehicle was running withing the predicted hour. It was wonderful to have this service available.
Salim was on time, he is a very professional and went right to work after a quick and accurate diagnosis of the issue. Would definitely ask for him again should I need this type of service.
In one sentence I can say that Amor not only fixes the car but explains why and how he does that to your satisfaction.
Very friendly guy. Tried to fix the problem, but the part he brought was not the right one. Someone in the office needs to pay closer attention to the car model.
Jose came through and did a great job after a prior mechanic improperly installed the serpentine/drive belt on my SUV when replacing the alternator. I was truly disillusioned and unwilling to do business with Your Mechanic after the initial service. However, Jose's honesty and competence restored my faith in the business. I will do business with Your Mechanic in the future and specifically request Jose as my mechanic.
Jose is knowledgeable and honest. He saved me some money by telling me I booked unneeded services and did just what I needed. He also has the same kind of car as me and understands not every car needs the same routines at the same times, and gave me some advice about my prius battery. As a bonus, he showed up 10 minutes early and finished an hour or so before the estimated time given.
What a great service! My mechanic Anthony was ultra professional, friendly and prompt! I'll be recommending YourMechanic to all my friends and family. Thanks! Steve B. Alameda
Professional, knowledgeable, and friendly. Highly recommend Jose!