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Mr. Phan was great. came for an inspection, and let me know what really was wrong with my car. i had been told differing things from different people i know suggesting some of the same problems, but i figured why risk it. figured better to have a professional come out to diagnose the problems. Mr. Phan is just that, a professional. he thoroughly looked over my car according to my reported problems with it. very nice, and knowledgeable guy. in the end the suggestions i had received from friends and the like weren't even close to the problems wrong on my vehicle. Tien saved me a lot of grief and aggravation in my guessing as to what is wrong, and what needs definitely be fixed.
Alfred was great. Called ahead when he ran into unexpected traffic on the Bay Bridge(accident). He was here shortly after. Very precise, very polite, very efficient. An excellent experience. I would gladly seek out his help again.
Alfred was able to come earlier than the appointment time, which was great. He knew exactly what to do. It turns out that an additional part was needed and Alfred was able to go and get it and bring it back quickly. He did an inspection of the car and pointed out some minor issues that needed addressing.
Appeared very professional and knowledgeable. Great personality.
Very humble guy, did the axle change like it was the easiest task. Definitely would go back to him if I have any trouble with future installations.
Quick and professional service!
Russell got right to work and with little wasted effort. Had the alternator job done in minutes.
This was the best thing ever! I appreciated all aspects of this service. Love it and will definitely use it again. Larry was very knowledgeable and friendly. He was great!
He was great - took care of job quickly, explained what he did, suggestions for future maintenance and ws on his way.
Tony kept in good communication with me on the day of the appointment. He clearly discussed the condition of my car, and alerted me to maintenance needed in the near future. He was patient with my barking dog.
Really nice guy. Knows his stuff and was even able to give me a quote for other things I need to take care of!
On-time, friendly, did great work... perfect experience!
I really appreciate Jose, who is honest enough to tell me I don't need specific repairs someone else told me i needed. This kind of honesty will ensure i will be calling you again for future care of my vehicle. In addition, I cannot say enough about your process of providing car service. I couldn't have been any easier.
Jose was great! He worked efficiently, described clearly what was done and what he would suggest for my car. I am very happy.
Robert is great. he not only came out to fix my car, but did it really quick and explained everything that was going on to me. i almost felt like i was bothering the poor guy as he was repairing my car, but he assured me it was no bother and was more than happy to inform me of the repairs he was doing. I asked him about other possible problems with my car as well, and again he was more then happy to assist me. i had concerns about future repairs and in what order, and time frames i was looking at before i needed such repairs done. Robert helped in me trying to figure out for myself what repairs were urgent and what could possible be put off for awhile due to my low income needs. i totally felt that he wasn't there to sell me services or fixes i didn't need, but more of a helpful adviser that knows what he's doing, and that cares. unlike some shops i've been to that'll try to sell you on extras and things just to generate income for the shop. now thanks to Robert my car has had repairs done right and i feel safer driving it. i also have a game plan of sorts as to what i need to do to fix other issues as well as what needs be addressed sooner rather then later as i save up some monies to repair my car. Mr. Keown is a Top Shelf Mechanic all the way