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It was strangely tricky to figure out my cars issue, because it stopped overheatingood. Tien figured out the only intermittent thing could be the thermostat expanding and sticking. I think that takes experience. He checked everything, because I asked what I needed by priority for proper vehicle maintenance. He explained so that I understood, and carefully showed me with a flashlight every leak, and issue. My car was stranded at a clients house in a different town. I could not get a good recommendation for a shop there. Now I have Tien wherever my car may strand me. Please note customer service doesn't mention they need a proper work space. A driveway, a garage, or they can get fined by most cities. My car was in a cul-de-sac with very communicative neighbors, so they all knew my car was going to get fixed in the street, but he had the driveway space to work. I'm very happy with my experience.
Tien was very friendly and thorough in his explanation of my mom's battery issue. He gave us a thorough explanation of what steps we need to take next. He provided more information in 1 hour than we have gotten over years dealing with the dealership
Alfred is the best! A 2 hour service appointment turned into a 4 hour one because parts of my car were rusted and difficult for Alfred to get to. He was amazing and stayed until the job was done, and even checked another part for me when I told him I was concerned about it. He really went above and beyond and I can’t recommend him enough!
LaVell got my battery changed out quickly and without issues! Would definitely recommend his services.
Other than the fact that he was really late, I think he did a good job
Great
I had a very pleasant appointment with Jose on January 5th 2023 for alternator and battery replacement on my daughter's 2018 Hyundai Santa Fe Sport. The diagnostic was previously done by a AAA mechanic. After checking the car Jose told me that the alternator was fine and the car only needed the battery replacement. I am very thankful for Jose's honesty and to be able to save over $500 on my daughter's repair bill and I will recommend Jose with 100% confidence to anyone looking for repairs or services on their cars.
Jose showed up on time. Communication is great when he was on his way. Fast and efficient. He worked on my car before and will trust him again. Honest what needs to be done and recommendations are on the customer side of being cost efficient. He is my go-to mechanic for my Hyundai Tucson (2016).
Did a great job.