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He showed up and immediately got to work. He quickly identified and fixed the issue, preparing for the expected maintenance before arriving by bringing parts replacements. He waited to confirm it was fixed and discussed possible other failure mechanisms that may appear. A fantastic job!
It was excellent. He can right on the dot and instantly knew what to do. it said it would take an hour to work, he did it in 15 minutes. and he was straight and forward with his descriptions on what to do.
What a great guy! Great communication, great mechanical knowledge, friendly, professional, and just an all around good guy.