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Theodore did a great job helping me with the machine which was dead in the street. He is very kind, very nice and very professional! I will definitely call him again next time! Thank you very much - highly appreciated your services!
Very helpful and honest mechanic, goes above and beyond, friendly, on time and fair.
He knew what he was doing. logically identified the problem by thoroughly checking the symptoms. I was able to use the info to replace the parts and now the truck is running well. Thanks Ralph. Jon
Mechanic is incompetent. He replaced a fuel pump without cleaning the interior of the gas tank! That is against AES standards for this procedure. The new (?) fuel pump will fail because of contamination and I will have to go through this again. Also, Ralph did not test drive the vehicle after the so called repairs, or he would have noticed the faulty acceleration (unacceptable and dangerous) and the loud fluttering sound that did not exist prior to his repairs. I am now faced with taking my vehicle to the dealer service and fixing what Ralph screwed up!
Keven was so helpful and support, very knowledgeable- I highly recommend him!
Ramiro came to help me out after my car died again and was incredibly kind and thorough trying to understand the complexity of the issue and took his time to explain it to me. I really appreciated his professionalism and thoroughness. Would happily work with him again.
He did a great job, communicative, fair, fixed everything, he went beyond my expectations!
Extremely happy. Excellent service. I have 40+ years in direct customer service , so I am know talented people that deliver perfessional service.
He came at a timely fashion and it didn’t take long for him to fix the issue
Timothy was courteous and very knowledgeable, will definitely use him again in the future and will recommend him by name to all my people here in the U.S Army. Thank you again Tim
He was very nice and informative ,I would have him work on my vehicles anytime
Rich was superb, helpful, communicative and knowledgeable. I enjoyed working with him and would happily do so again.
very understanding about proble
Great customer service
Austin was kind and worked efficiently. He didn’t charge for something he didn’t need - honest. I was educated in layman’s terms on the part that was changed. To top everything off, Austin was early! Positive representation for Your Mechanic, but Austin as a person. Positive vibes. Merci beaucoup!
John was wonderful. He graciously answered all my questions and kept me informed with every step he was doing. He is very knowledgeable and his explanations were easy to understand. 10/10 recommend.