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I am not one to make comments on my experiences with an individual or a company. I am today because I feel it is worth 5 minutes to do so. I had another mechanic from "your mechanic" come prior to this visit and fixed a few ancillary things on my Mercedes. However, there were unique issues with my electrical that had me spinning. I called the company and explained the prior situation and was at the point where if they did not fix my issues I had already decided I would never use them again. That did not happen! They called and after my lengthy explanation, not only did they come back out, but send the guy that knew Mercedes electrical better than any other. This group is stellar and if they continue to take care of people the way they did me "your Mechanic" will be a household name.
Chris was friendly, professional and knowledgeable. He got to the point of my concerns, explained what he was finding on his system and gave me his recommendations. I fully appreciate him taking the time to explain everything and a bit of history on my vehicle. Thanks again Chris.
Excellent service by Carlos. When he was running late he communicated immediately letting me know he was on his way. After ordering a part he came back the next day, last call, at 6pm to finish the job as promised. That is dedication and excellent customer service. I highly recommend Carlos and YourMechanic. Thank you Carlos.
Carlos is always professional and knowledgeable.
Manuel was very professional, showed me the results of his findings and work. I appreciate his service and expertise.
Awesome service and Manuel was very helpful and honest! I will definitely use Manuel and yourmechanic.com again. :)
Thank you Robert with the inspection
Very professional, showed up promptly, and was honest in his diagnosis. Great service!
Hard worker and knows what he is doing.