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While I was very pleased with Joe & his knowledge, I rated today's work as a 3 out of 5 for the following two reasons: 1) I was only quoted (I think) for one EBrake Cable to the rear Passenger side. He said he would have to re-quote the Service Job (and then I would need to make a second appointment to complete the job ) to come back out and install the Driver-side Cable...and then my EBrake would work! Did I pay for both Cables but he was only given the Passenger:-side Csble? Help!!! 2) Joe installed the Passenger-side Cable, but now that rear brake area seems to be locked & the car is hard to move/drive...as if that Cable and/or the rear Calipher is frozen in the brake position. Please help me understand want is going on. I would give Joe a 5 for his work and knowledge; but a 3 to his support/technical staff for not knowing that my car has TWO rear EBrake Cables (LT & RT rear),and that by installing just the RT side would interfere with the ease of driving until the Driver-side Cable is fixed. thanks! Richard / 709.543.9131
Speedy, and had recommendations on what’s next
Satisfactory
Great
Very knowledgeable courteous and fast at doing his job He doesn't trick you or fix something and break something else to keep you to call him He's a honest person and very knowledgeable around foreign and domestic vehicles.
Courteous reliable dependable knows his ways around all cars both foreign and domestic. He's also fast at completion. Will use this Service Technician again.