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Jay was honest that he didn't feel comfortable doing the repairs on the car without doing a full diagnostic that only the dealer could do. We appreciated his honesty and while we are out $70 without any record of what the diagnostic codes were that he found, we were directed to the right place to get deeper information about what is going on.
Very proficient and pleasant. Was only disappointed that he was mis-dispatched yesterday.
Carlos is very knowledgeable, professional and personable. He swiftly completed the work, but chatted with me enough to make me feel comfortable and competent in his work. I would definitely request Carlos for any future work that I might need to my vehicle.
Carlos's knowledge of cars and how fix them. is the extensive I was describing a problem that I had with a car to Carlos. I went to dealerships, nationwide auto centers, and local mechanics to fix that problem. Finally, by accident, a local mechanic found a grounded wire which fixed the problem. After my brief comments , Carlos immediate response was the problem was caused by a grounded wire, I never mentioned anything about a grounded wire My jaw dropped. After he repaired my car problem and on his way home, around 8pm, I called him to ask about different car problem. The next day, around 7pm, Carlos was at my house because he wanted to be certain that he did not cause the problem, which he did not. In the future I will have only Carlos. work on my car!
First time customer & it was a great experience