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Fixed the issue quickly and was able to avoid additional charges. Tremendous service.
Showed up on time and got the job done.
Carlos R. was incredible, everything that I have come to expect of the YourMechanic technicians. I was cancelled on 3 times this week by another tech, forced to rent a car and take unexpected costly Uber trips, had to take off 4 hours of work to be there on time for the previous appointments (was cancelled on last minute anyways), damaged integrity/trust with a project team at work and had to push a big deadline back, had a horrible experience (ongoing unfortunately) with communication from a service manager after 6 attempts to just get a chance to talk to someone (not even a call, but I get an email at 11PM with info I already had the night before my 7AM appointment??), and to top it off all of that happening BEFORE SOMEONE EVEN LOOKED AT MY VEHICLE a week later. Needless to say, my service ended up costing me well over 100% of what I willingly paid today for the quality work.. not exactly what they advertise at YourMechanic (professional, convenient, fair priced, timly, hassle free, honest). Carlos R. made a huge impact on me today and likely the only reason I'd even consider coming back, and likely for now he's all I'd even consider going to. Professional, communicative, skilled, quick, and an all around great guy. I sincerely hope that YourMechanic can right some wrongs from this week, but they're doing one thing very right and that's having Carlos R. Thank you sir for giving me a little hope when I can't even get a chance to talk to someone on the phone. You're doing everything right!
Michael is very professional, friendly, and knowledgeable. I highly recommend him.
Very professional, on time and forthright on issues. Highly recommend Michael!!
I live in a mobile home park. And they said I can't work on the car in my driveway. Marco worked with me to get a place to work on the car close by and got the work done in a timely manner. I'll be calling him again.
Great guy! No issues
Prompt, prepared and took care of business. For the life of me, I couldn’t remove a hidden bolt to change the starter out on my truck and Ariel took care of it with ease and quickly. I’m back up and running like new.
My mechanic Ariel was on time, nice, fast, and reasonably priced! Definitely a great experience, good conversation and will definitely be giving him a call for my future car issues. Thank you Ariel!
He was awesome clean quick and very knowledgeable two thumbs up
Steven took the time to go over the inspection with me after hours at 9:00pm. When I asked him for estimates on the work, he promptly texted me estimates at 6:00am the next morning.
He was very knowledgeable about car repair in general and with specifics.Gave great suggestions and was very helpful with answering any questions I had.
The mechanic was great, and friendy! I would recommend any day! My concern is did he get paid enough, he worked hard, fast and took longer than 2 hours! I hope he gets compensated appropriately, your analysis at the office need to include gas to the sight and have a tool allowance or some other incentive, great deal and great company, note: not once did Sami complain, very calm and patient! I feel I made a friend, thanks your mechanic This job was mis judged thinking it would take only 2 hours, I knew before it would take at least 4 Thanks again your mech
Carlos did a great job and was easy to work with. Was able to return the next day after diagnosis of a bad tensioner and completed the work efficiently. Thank you.
First time using this service and glad I did, and will definitely use it again… All due to Carlos’ knowledge and excellent service on my old clunker that I thought had no hope or need major service that required an arm and a leg. I learned a lot on YouTube but couldn’t figure out my SUV’s situation.. Could’ve save a lot more if I known about this earlier.. Very grateful for Carlos’ help!