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Pardeep called me the morning of the appointment, asking if it was possible for him to come earlier - I, of course, said yes. He arrived promptly, checked the car, identified the problem efficiently and had it resolved within an hour (including time for him to go and get some replacement components). He also pointed out several other issues that I should address in the near future, but was not pushy. Throughout the work he was courteous and informative.
Pardeep very quickly identified the problem, ordered the necessary replacement parts and replaced them during an appointment on the following day. Very timely and professional. Recommend.
Awesome. First, Your Mechanic team will try to understand the exact problem as much as they can asking the right information and they are always trying to suggest the right thing and required repairs only, instead of ripping off the customer with HUGE unnecessary bills.. My car had a thermostat failure and they brought the OEM parts, and also I requested them to use the exact coolant that dealer would have used and they obliged. Their Customer service is awesome. Whitney, I strongly recommend him for any repairs. The thermostat in my car resided very close to engine, and he was very sure of what he was doing and demonstrated great skill. He will also let you understand what he is doing and i really gained lot of understanding of my car than before. Most Dealers or mechanics would not even show what they did as part of their repairs. He also told me about the other things i need to take care, repaired that alternator which was stuck due to aging although it was not his job. I also had an oil change for free. I will surely have my car checked by him in future.
This is my second appointment with Whitney, and he definitely takes care of my car very well.. I had to replace my brake pads, and not did he do it, but did a fifty point check, and filled up air, and smoothened the wheels, and now my car is running like a horse with great gas mileage. And all this for free. You never get such a honest and trustworthy mechanic for you
Robert was quick to diagnose that the changes recommended by the VW dealer was ALL not necessary. He figured out the needed changes and worked with me to order the parts. Even though this took 3 trips to get the right parts (the company was supposed to procure parts which was not done correctly & no fault of Robert), he was finally able to procure the right one and do the work to set it up. Recommend Robert for your car issues if you want to have just the right work done, rather than taking to the dealers, who seem to suggest unnecessary stuff.
Trung was great. I originally booked him to replace my oil/filter, but he noticed that my rear brakes were low and he was able to change them out that same day! The service was fast, easy, and super efficient!
I appreciated the prompt and friendly service provided by Trung. I was greeted with him parked at my car, on time and ready to work. After this relatively straightforward job, he performed a through inspection of the car and provided a status report via email. I liked that he offered a recommendation to fix only the item that truly need his services instead of nickel and dime-ing with unnecessary repairs. I am a satisfied customer and he has my respect and trust.
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Excellent
Very fast. Explain the work in detail.
Shaun Is very professional, knows what's his doing and very knowledgeable. My car problem was a little tricky but he could manage it in no time. Very pleased with his work. Thank you Shaun for all your hard work.
Very patient
Abraham showed up on time. Actually he was early. He was friendly and professional. Completed the work and inspected the vehicle. He was very informative and helpful.,
Abraham was timely, professional, and courteous. It was a positive experience.
Awesome experience. Leo was excatly what i was hoping for. Knowledgable, friendly, Leo helped me get my fully electric custom car back on the road. I definitely consider him "my guy" now. Thanks!
Great concept! Chris arrived ahead of time, went quickly to work and knew exactly what to do. No questions or problems. I am very pleased about the whole experience. Will definitely use this service again.
Knowledgeable. Straight forward and inspected out the car throughly. Highly recommend working with him and will book with him again for follow up services he quoted for me.