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Apart from not arriving at the exact time planned (but within the 30 minute grace period YourMechanic specifies), the appointment went very smoothly. He was very specific in his feedback regarding observations he made during the inspection, and helped me understand how much urgency I should have in addressing them, which is a nice change from my typical dealer visit used to be, where it seemed every little item must be dealt with immediately.
Excellent and friendly mechanic. Arrived on time and correctly diagnosed the problem.
Prompt and professional. Diagnosed the problem within a few minutes and clearly explained what the problem was (and what it wasn’t). Very helpful!
Great customer service and friendly.
Luis showed up on time (early on a Saturday) and got right to work. Took slightly longer than the hour originally estimated online before he arrived, but he showed me how discolored the power steering fluid was, and walked me through the process he was going through to replace it, so I thought the time spent was appropriate. I was impressed with the additional inspection he provided, not realizing he was going to do that. He pointed out a concern with my rear brake pads (which had been recently identified by my local dealer), and was not high-pressure at all to do the work immediately (he suggested it would be needed in the next few months). I was impressed overall with the process (this was my first time using YourMechanic) and Luis made me confident that the quality of the work he performed was comparable to what I would have gotten at my local dealer (in a lot less time, much more convenient, and $15 less than I'd been quoted by my dealer). I would be happy to have Luis work on my car again.
Another great experience with Luis and YourMechanic. Had gotten a recommendation from my usual dealer to replace the rear brake pads, and when I first used YourMechanic a few weeks ago, Luis (who was my first YourMechanic mechanic) diagnosed the same potential concern. Got a quote that was almost 20% below the dealer quote, so elected to move forward, and was given the choice of an earlier appointment with a different mechanic or waiting a day for Luis to be available. After doing such a good job the first time, I waited the day, and am glad I did. Luis showed up early and, after informing me that an optional service I had requested (based on my dealer's recommendation) was likely NOT needed (how often does a mechanic tell you you need FEWER services?!), he got straight to work. He showed me the system and explained what was and was not required. I left him alone to work and before I knew it, he was knocking on the door that he was done. Easily saved me 5-6 hours and a whole bunch of hassle (and some money) compared with dropping the car off at the dealer, waiting or getting picked up/dropped off... Luis is pretty much now my go-to guy - why deal with taking your car somewhere when a nice, qualified, courteous mechanic can come to your door.
Alfred was prompt, efficient, and informative about things he noticed about my 15yo car - everything I need from a mechanic. I'd happily recommend him to anyone else needing service.
Mechanic was friendly and careful
Arrived early and immediately got to work. Finished promptly, well ahead of an initial time estimate provided by YourMechanic. He suggested and justified other potential repairs without any sales pressure you might feel at a dealer or other mechanic. This was a textbook YourMechanic visit in my opinion: convenient, quality, affordable - all things I am not assured of when I take my car somewhere else. I'd happily have Peter do other work on my car.
Had Peter out today to do additional work he had highlighted yesterday when he was out to repair my brakes. Again, he was early to arrive and quick to complete the work. He even handled a billing situation with YourMechanic so I didn’t have to take it up with them directly, which I appreciated.
Amazing. He is a great mechanic that has great knowledge with cars. Great experienced mechanic.
Pedro had done work on my 14 year old Honda before, and this experience was just as good. Simple oil change, but arrived in time (early, actually) and took care of everything promptly and professionally. He pointed out another service that he thought I should look into, but was not pushy like service departments at dealers often seem to be. And saved ~$10 off the local Jiffy Lube price (after JL coupon).
Frank was great! He quickly diagnosed the issue which, thankfully, was less severe and costly than I had suspected. Would definitely recommend him.
Frank did a wonderful pre-purchase inspection