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More than professionalism, Honorio made great effort to communicate in order to make sure the experience was smooth.
Great service! John was friendly, polite, and knowledgeable. Would book again definitely
Great guy, prompt, explained work.
I had an awesome experience with Jason servicing my 2014 Mazda 3. Jason made sure to check that I really needed all the services I requested (oil change, tire rotation, rear brakes). Turns out I only needed the oil change, and he saved me ~$300. He's a stand-up guy who will give it to you straight, and make sure you're taken care-of.
Grzegorz was very knowledgeable about what maintenance was needed and helped explain to me the indicators I'd see for when certain parts would actually need replacement. The opposite of a pointless upsell, and made me feel comfortable with the safety of my vehicle.
After the repairs Grzegorz noted that some other parts of suspension may still work, but the new struts have improved handling and reduced noise.
Jason arrived exactly on time, diagnosed the issue, which wasn't what we thought it was. So he saved us paying for unnecessary work, unlike other less reputable places we've been to in the past. He kept us informed the whole way through. Will definitely use Jason again, and would recommend him to anyone! Thanks!
Great job replacing my brakes - the only downside was he didn't adjust my parking brake. :(
Khoa was pleasant, efficient, and very knowledgeable. It was great!
Mark was scheduled to work on 4 items on my care - enough to keep him busy for a few hours. Even though I'm sure he had more jobs to do during the day, he took extra time to secure a fog light that was just hanging down (happened when I ran over a wooden chair in the middle of the highway). The last 2 times I went to a shop for unrelated work, I had asked them to see what they could do about that light. Both times they said they would take a look, and both times, they completely disregarded it. Mark took care of it without even being asked.
Everything done as expected (while working in the rain).
Holy cow - this is what car service should be!!! Charles was on time, super pleasant and above all else HONEST. He immediately determined that I did not need all the of the work I had been told I needed by a local dealership service dept. I saved over $500 from the criminal, fraudulent quote I was given by the dealership. I could not be happier with this first experience and intend to use Charles for all my car service needs in the future.
Very professional and courteous.
Abraham was very kind, communicative, and fast. He gave me some advice on other areas of my car without me asking. Will be booking him again for future repairs!
Abraham was right on time, asked some questions about the maintenance, moved the car out so I didn't have to do any extra walking, and pointed out some things to watch out for that our dealer didn't. Felt like he cared, and wasn't just coming to tick off the service items. Would definitely recommend him!
Jose noticed that I was asking to replace break pads that didn't really need replacing. I though I needed to replace all 4 tires, but it turns out only the rear really needed replacing. He informed me and saved me money.