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The experience with Lee was awesome! He was on time and very knowledgeable and experienced. We would definitely call Lee again if we need auto work.
Great customer service and he made sure that what I asked for was really what I needed! On top of that he made sure I was good to drive and showed me where my tools where in my car to change a tire. BEST mechanic experience by far!
Private messaged several times to let me know of his location and approximate arrival time; showed up at the restaurant where my car stalled and died (only to find the car had been towed by OCPD five (5)...yes I said 5 minutes earlier); said he would go do his next job and return to find out where the car had been towed and if he could work on it there; messaged me with a time of arrival; showed up as scheduled; after paying for an incredibly ridiculous wrecker and towing bill...for which the Red PrimeSteakhouse said it was parked just fine on multiple phone calls to them...he proceeded to look/inspect the car for what we believed was an alternator. As he found the burned belt, he made arrangements to locate the correct belt to replace; did replace it and removed a fuse to the AC condensor which had caused the pulley to lock and therefore disengage the belt. He is a fine fellow indeed; we should all be so fortunate to know him (under these very disruptive circumstances)!!
He was friendly and fast
I had a really great experience with Joseph, very open and honest guy. He explain everything I needed and how the process works going forward...