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Tien is outstanding - trustworthy, reliable, diligent, with that rare attention to even the smallest detail so often overlooked by others rushing to move onto the next thing - he always goes the extra mile and he communicates extremely well - you will understand the issue and and rest calmly knowing what was done and how and where things are at with your vehicle. You could not possibky ask for more. That is the gold star for any mechanic/technician/engineer.
Tien to the rescue! It should serve as a special mark of distinction that Tien had the tough task to make up for a long string of problems with the app platform and infrastructure, previous service visit by someone else, as well as a misbehaving replacement part. Tall order! He sorted everything out, cost factor came under control, and the car finally works again! Tien did a lot more than simply repair a car well - he diagnosed more precisely, saving cost, and restored my faith. I thought I might have to continue to run interference, based on snags with the backend before, but he had everything covered right away, nothing to worry about. All got resolves perfectly. I will insist on Tien for any future visit. Trust is everything!
Alfred arrived in time and well prepared for the job. He let me know that when he needed to leave for a moment to get a different tool for my specific vehicle, and still finished the repairs 45 minutes ahead of schedule. Great service!!
Alfred was fantastic. On time, VERY courteous. Thorough and thoughtful. Did a great job . I want him for ALL of my service calls going forward
Salim was thoughtful courteous focused and thorough. He worked efficiently until the job was done. I am impressed.
Professional, engaging expedient. Unfortunately not careful enough to have realized that the float is defective. My fuel gage is stuck. Not working!
Raul diagnosed and fixed the problem in about 30 minutes (including the ride to and from the auto parts store). He was professional and transparent about everything he was doing under the hood. His extensive knowledge, strong work ethic, and positive happy attitude had my car ready for my weekend plans!
Due to some unforeseen circumstances on my part, i had to cancel at the last minute, and Raul was super flexible in re-scheduling. While i was not here to actually meet Raul, my wife said he was in and out in a flash and she barely even knew he was there. When i get back from my road trip, ill definitely look to have Raul give my car a once-over.
Jim is one of my favorite mechanics. He is knowledgeable, thorough, honest, and passionate about his work. I have an older car that is coming towards the end of its useful life, so I need an honest mechanic to perform an accurate diagnosis and make the appropriate repairs. I can always count on Jim and I really appreciate is transparency. I highly recommend Jim and will definitely hire him again if problems arise (hopefully not too soon).
Jim is a top-notch mechanic and I consider myself fortunate to have him work on my car. He arrived on time, knew exactly what needed to be done and got the job done on time. I couldn't ask for more. Thank you Jim!!!
I really appreciate Russell letting me know that the previous appointment took longer than he expected. He was very professional and polite. He explained to me exactly what was wrong with car. I would most definitely recommend him to a friend.
Quick, efficient, friendly, explained what was wrong, fixed it, and told me what to do if it happens again.
Unfortunately Faraz couldn’t make the originally scheduled time, which caused a bit of an inconvenience. However, Faraz was very friendly and professional, so overall the experience was very good.
Very good in troubleshooting cause of problem.
Larry managed to find the parts my car needed on a Sunday and got me back on the road ASAP. He walked me through what he did in plain terms and showed me on each part why they were in need of replacement. He did his work efficiently and solidly. I'll definitely try to get his services again the next time I need work.
Larry quickly diagnosed my car's issues and explained them plainly and patiently. He made this whole process a lot less stressful.
Brandon was on time. Had all tools with him. Answered all questions asked of him in a very polite and professional manner. Working for a local Solar Company myself I know how important customer service is to clients. Brandon is an excellent person to diagnose and repair your vehicle. I would definitely recommend him and for sure call him if I have any more issues with my vehicle. Thanks Brandon!!
Polite, on time, communicated well, and works timely. Definately recommend “My Mechanic” and Brandon
Joseph was both prompt and thorough. We were very pleased!
Great, timely