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Jay arrived on time, did the work and completed everything with high quality - in addition, I had superb communication throughout the servicing.
Jay arrived on time and called before to let me know when he'd arrive. Very knowledgeable and friendly. He put in great effort to diagnose and resolve my issues. He pushed my car out of the garage to be able to charge my battery. When he had charged the battery enough and the engine still wouldn't turn over, he diagnosed very quickly that it was a starter issue. He also resolved my issue about whether the alternator was the cause. He put me at ease explaining the starter drains batteries and therefore, the alternator and battery could both be okay. He explained what I needed to do clearly. When I got the car to an auto shop this morning, Jay's diagnosis was right on -- a starter issue. Very trustworthy, professional, highly knowledgeable and hard-working.
Alternator replacement. Very helpful and professional.
Truly a great experience. Arrived on time. Knocked out the work fast. Got the car up and running again. None of the garbage upsell stuff you have to deal with at a dealership. Less overhead for them equals you paying less than a local shop and especially a dealership. If you’re like my wife and a little skeptical do not pay. He clearly knows what he’s doing and did a great job.
Luis was Very Personable, Polite, Courteous and On Time. He Explained what he was doing and What he was not doing and why. He showed me the old parts and belts. His time estimate was almost exact within a few min. He personally took the car for a drive before having me sign the receipt.
Benjamin was courteous and communicative. He called beforehand and arrived on time, and he was transparent and knowledgeable in helping to resolve my issue. Highly recommended and would seek his support again.
This is the second time scheduling with Ben. He takes time to explain the issues and is honest on any unnecessary repairs that i thought i nerded. Would recommend to anyone.
He was great and quick to do the work. Although he arrived a little late, but this was his first job using the system so it was fine