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Chris called and let me know he was on his way and even said he could come before the appt time. That worked well for me. He went above and beyond his job, I paid for the oil change and the tire rotation apparently Lexus failed to provide me with a lock for my wheels. Chris searched all the areas where it should have been and there just wasn't one. Thank you Chris for being very kind and helping me. I have already referred you to my family and friends. Thank you again!
Chris was very professional. He had car problems of his own and called to say he may need to reschedule but he was able to get his car going and still make the appointment. He is very knowledgeable and friendly and honest. I highly recommend him.
First time using Your Mechanic and it was a great experience. Carlos communicated with me via text before showing up for our appointment. He was on time and very professional when he introduced himself and took care of everything needed on the car service. Carlos identified a couple of potential problems. Those problems primarily related to the power steering pump which I had replaced about six months ago by another mechanic and are still covered by the warranty.
A big help his customer service was awesome he checked into everything I asked he told me exactly what I needed to know I recommend him to anyone with a lexus
Manuel is very efficient and fast. Great Customer Service. It's hard to find an honest and Trusted Mechanic like Manuel. Highly recommended. A+++ Mechanic.
Manual was prompt, knowledgeable and professional. We discussed the symptoms of the problem and what I had deduced was the problem. He agreed and the work was completed including a vehicle inspection. Manual should be commended for his customer service.
Fixed a power window that was slamming shut with a clunk. Robert was prompt and diagnosed the issue accurately. Done under an hour.
Robert was prompt and professional. He was able to replace my car's starter without issue in an efficient manner. Thanks Robert!