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Lavell was great, very knowledgeable and contextualized his findings so I could understand not just what he found, but also the corresponding implications.
Lavell arrived early, was very courteous and professional. He took time to explain the situation regarding the issues with my vehicle. His explanation was thorough and actually, reassuring. Very nice experience.
he knew everything i could see in an experienced way. well mannered and clear communication. not overbearing but curtieous without being know it all. j.b.