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Chris arrived early for diagnostic appointment on Sunday, Nov 11, Veteran's Day. He diagnosed a marginal/failing starter within the first 5 minutes of starting his diagnostic. His extensive experience (and a hammer) helped him to go right to the diagnosis that the starter was the problem. Although his service immediately sourced a replacement starter at $439 (part only), Chris did not pressure me to buy it now or from his service. We agreed that I would get the starter and he would install it the next day, I sourced a remanufactured starter for $35 (+tax), for Chris to install the next day.
Chris arrived early, again today (good for me). He went right to work installing the remanufactured starter ($35+tax, PepBoys, Limited Lifetime Warranty) I had bought yesterday, after his accurate 5 minute diagnostic ($80, and well worth it). He did not pressure me to buy now on the $439 starter his service had sourced. This added great trust in his integrity and focus on the customer's (my) problem, instead of his own income. Chris had the starter installed and tested in 20 minutes for $65 additional. He even took the time to listen to the engine and make recommendations on a transient noise he heard in the engine.
James was great, he called to let me know when he was on his way. Once here, he got to work and was very professional. The job was completed expertly and the car now runs great. Thanks again James. Dave Loupe Jr
James was on time and very professional he got right to work and did a great job I would highly recommend him to all my friends and family!!keep up the good work James!!!
Carlos was very friendly, and courteous. He finished the work in a quick matter of time and also let me know I needed some filters replaced. It was an enjoyable experience.
Carlos was on time, friendly and knowledgeable. He inspected and repaired my trucks A/C unit. Loved the convenience of having the car repaired right at home. I would definitely use this service again.
Manuel was amazing! So thorough and professional. He explained everything so well and really helped with my car purchase decision. Thank you so much, Manuel!!!
DUDE CAME EARLY AND DID THE JOB IN THE TIME HE STATED HE WOULD! NO OVER CHARGES , NO BS, JUST CAME AND GOT THE JOB DONE. FIVE STARS
Great first experience with this company. Robert was efficient took the time to explain everything to me. Confirmed problem and fixed it as well. Very efficient and got it done in a timely manner. I would recommend him for any of your car work
Robert was efficient and helpful throughout the process. Would recommend this service to anyone looking to have maintenance done on their vehicle.
Great to see a company that does not due work if not needed. Reggie was great to work with and advised I did not need to replace brake pads. Great guy, professional.
Hani finished in time (replace water pump) that was estimated. He didn't rush, just knew what he was doing and did it. He stayed while we ran the car for a while to make sure there were no leaks or issues.
He was very professional. No hiccups with the work. I would use him again if needed.