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Chef came in a bit early (I like that!). He was very polite, and took the time to answer my questions. He was through and knowledgeable on his responses. He performed the job quickly. Everything was fine. I will definitely recommend him and will book him in the future.
Very satisfied
Very professional. My kid was asleep upstairs and it was very quiet the entire time he was in my garage. Showed up on time and the amount of time to complete the job was very reasonable.
This has nothing to do with Chris but does have to do with the warranty. When booking the appointment it asked if providing the parts and I said yes but at no time was I told that it voids the warranty on the service provided. Immediately I had a warning light come on with the code B1630 which has to do with the headlight which was replaced (brand new bulbs and in package). So now they can send out someone out to check my car and fix it but because my warranty is void and there is an additional charge. Thank you but no thank you I will not be using this services anymore. Disclosures like this should be told upfront both on the website and by the mechanic. If that was the case I would have returned the ones I purchased back to the store and had the mechanic provide them. Not good business
Deane is awesome! Very willing to listen and answer any questions or concerns you may have about your vehicle. I wasn't sure what part I needed, but described to him what lead to pieces in my car shifter breaking apart. He ordered the correct assembly, arrived early with it, and had my car up and running within an hour. He pointed out that the wire harness behind my shifter lookes like it may have gotten wet (it's directly below the cup holders) and shorted out. This was likely the reason that prevented my car from shifting out of park before the shifter assembly broke. He also stayed to inspect my vehicle after the repair. I was skeptical about using Your Mechanic before today, but will now recommend to all my friends and family. Very pleased that I did not have to tow my vehicle to an auto repair shop and overall it was a great experience. Thank you Your Mechanic and thank you Deane!
Pleasure working with Deane. He was to replace a part but found other issues that were to be taken care of immediately, only dealership could do this work. Didn't charge for the part he bought to replace. Appreciated the recommendations and his time.
Great job
Friendly, professional, prompt, did some problem-solving, even went under budget.
Awesome work! Hope I get him next time an oil change is due.
He was kind and he assumed the problem barely but it helped us to fix the car ourselve Though he could not find the problem exactly what was broken but he was kind and gave us good price to replace whole part.
He called ahead of time once here he got straight to work was very informative on what needed to be done next very friendly I will definitely be making him my mechanic thank you very much.
I am satisfied with the job he did.
The process to book seems a bit risky. If the general public is anything like me, you're usually not sure what you need and/or have general concerns based on what you're seeing, hearing or feeling from your vehicle's performance and the booking system asks you what you need as if one has a general knowledge of what the problem is..
Stephen was early and great and delivered great service!! Highly recommend for his expertise and experience!!
Brian was super early and very knowledgeable. Would highly recommend Brian for all your car needs and repairs!