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Clarissa did an outstanding job, and was very thorough with communication when she hit delays with an earlier repair. This was a very positive experience, and I would recommend Yourmechanic, and Clarissa for all your future repair needs.
fantastic - i had 2 prior companies try to find and fix the wipers. Mavis had the car 8 hrs and said it was not the wiper motor or the linkage and i should take it to a dealer. Took to dealer and they said it WAS the motor or the linkage or both.. I bought a used wiper motor and hired Your Mechanic to install. Clarissa ( the mechanic) is excellent went beyond as the 1 wiper arm would not come off she got her hands into the tight space and was able to replace the part. The same repair at the dealership would have cost $1500.00 to $2000.00. THANKS so much to Clarissa!!
Finished the job in the quoted time, didn't have to worry about extra charges or anything. clean job, very friendly guy, did it all in cold weather. highly recommended!
YourMechanic has changed my life! I started to feel panicked when my car began making a horrible noise and no mechanic near me was open over the weekend. My work schedule doesn't fit with the hours most auto shops in my area are open. I was so happy to find YourMechanic - my only hesitation was that it seemed way too good to be true. I could not be more glad that I overcame this hesitation. YourMechanic is going to be my go-to for car problems. Junard is a skilled professional who diagnosed my car's problem quickly and explained it thoroughly. He came up with a plan to fix it that will fit my schedule and my budget, and went above and beyond to make sure that the specialty part that's needed was put on order through a dealership, and that I was clear on what the next step in the process would be, though spared the hassle of dealing with the dealership myself. He also was conscientious in checking beyond the problem to be sure that all of the possible contributing factors and anything that might be going on was thoroughly looked at. I've dealt with a lot of car problems and mechanics and have never felt so well-informed and supported as a car owner. I am so glad I booked this appointment and found YourMechanic and Junard!
He arrived early, after looking he check valve cover . He started work and answer my questions that was ask. A plus that he was very polite.
Pete was punctual, friendly and very knowledgeable. I’m very happy with the service he provided and look forward to working with him again to complete a repair next week.
On another note, your site freezes up for no reason - often! Now, on the good stuff! Pete was amazing and went above and beyond in accomplishing the mission here! His level of dedication has renewed my faith in "Your Mechanic"! I attempted to do this job a couple of years ago and ran into several issues including: - no shows - no calls or contact after conformation was made - poor customer service Because this project has no timeframe for completion, I wasn't in a hurry to make it happen. Subsequently, I decided to give the company another shot. We got Pete and he is great! He communicated everything along the way and as a life coach and trainer, I acknowledge where there's a great customer experience and how that translates to continued company growth. I will recommend "Your Mechanic" to my friends that may be in need of help.
Desmond was on time (punctual) and polite. He was completely professional at what he does. I only had a diagnosis or inspection done but he did everything right. Highly recommend him if you choose YourMechanic.com!! On another note I wasn't completely satisfied with the outrageous prices the company charges to do repairs even if they are simple spark plug jobs but that is not Desmond's fault. Highly recommend getting a second opinion first from another certified work shop before using this company. Other than that Desmond was great!!