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While I was very pleased with Joe & his knowledge, I rated today's work as a 3 out of 5 for the following two reasons: 1) I was only quoted (I think) for one EBrake Cable to the rear Passenger side. He said he would have to re-quote the Service Job (and then I would need to make a second appointment to complete the job ) to come back out and install the Driver-side Cable...and then my EBrake would work! Did I pay for both Cables but he was only given the Passenger:-side Csble? Help!!! 2) Joe installed the Passenger-side Cable, but now that rear brake area seems to be locked & the car is hard to move/drive...as if that Cable and/or the rear Calipher is frozen in the brake position. Please help me understand want is going on. I would give Joe a 5 for his work and knowledge; but a 3 to his support/technical staff for not knowing that my car has TWO rear EBrake Cables (LT & RT rear),and that by installing just the RT side would interfere with the ease of driving until the Driver-side Cable is fixed. thanks! Richard / 709.543.9131
Speedy, and had recommendations on what’s next
Did a excellent job despite all of the set backs. Excellent mechanic!
Satisfactory
Experience and knowledge