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Simon diagnosed and fixed the problem quickly and efficiently. He was easy to deal with, professional, courteous, and friendly. I would highly recommend him to anyone who needs a mechanic.
He’s a great mechanic
First-time user of Your Mechanic and was very happy. Richard was very helpful and efficient.
Excellent work. Good at explaining issues and making sure everything works right.
Tyrone was great--worked fast and was honest and up front about everything. We had to diagnose an issue, and once he had done so, I booked another appointment on the spot for him to fix it later. Great experience.
Tyrone explained his troubleshooting efforts with me while I watched. He wasn't opposed to my asking questions about the process despite knowing that I would likely do most of the work myself. Excellent mechanic and very friendly.
Emmette arrived on time and finished within the time estimated. He also helped me with a minor problem with my hood not shutting that was not part of the requested service. He showed me the parts and explained how they worked together with other parts of the car.
I cannot say enough positive things about Emmette. I scheduled some work that he didn't actually think my car needed. I left him alone to work and he could have not said anything and just done the work and I never would have known the difference, but he told me it wasn't necessary. This is what separates Emmette and YourMechanic from the countless other mechanics who would have happily done unnecessary work and taken my money. Emmette is not only an outstanding mechanic, but a straight shooter and a man of honesty and integrity. I noticed he's getting hard to book because the word's getting out about him. Thanks again, Emmette.
This is my first time using your mechanic for a pre purchase inspection and i have to say the customer services is impeccable. Not to mention, Eugenio was professional and nice to me over the phone. His report was easy to read and understand. Which helps a great deal since i know nothing about cars. I will say yourmechanic has earned a lifetime customer and i will never step foot at a shop where they'll charge me a billion dollars for something simple.
I initially had Eugenio coming to my apartment complex to complete a timing belt service. When Eugenio arrived, we discovered his truck would not fit in the underground garage! Eugenio tried to arrange a different location to perform the service but we were unable to secure a secondary location. I rescheduled the appointment two weeks later with Eugenio at a friend's house. The service was prompt and Eugenio provided a wealth of information (and pictures!) on what was done and what was needed. Seriously, an -awesome- experience!! But YourMechanic should be aware of Mechanic Truck size in the city and servicing apartment areas.
My Mechanic was great. He was on time he was pleasant and he did a great job checking my vehicle over. He seemed very confident about what he was doing. I’m looking forward to him doing my vehicle work. I’m glad I came across this service. Thanks
Great! Always on time or before! Explains everything he does and let's you know when you might want to take care of possible problems. Very kind and professional.
Friendly, knowledgeable, diagnosed the problem when I thought it was something else, provided excellent commentary on the issue, next steps, time to complete, and excellent follow-thru on time. Highly recommnended.
Top notch. Very knowledgeable and a honest man. Hard to find these days. I look forward to working with him again.
Michael was very knowledgeable about what's wrong with my car I think he's a great mechanic he will be the only person touching my car
Michael helped me with my car. He was very patient and answered all my questions. Thank you for this service.
Khrishna notified me when he was on his way and arrived early. He immediately diagnosed the problem (bad battery) and explained the problem, solution and cost for a new battery. He actually had a (special sized) new battery and installed it. Afterwards he did a very methodical and thorough inspection, inflated the tires and reset the TPS. Afterward, he described what he found and did during the inspection. All the way through he was very professional, courteous and did a good job. The only regret I have is not correctly diagnosing the problem myself and having to pay nearly $400 + the new battery, but that's the cost of having the mechanic come to you and diagnosing an electrical problem when the car has 0 juice..
He was flexible with parking and my space when doing an oil change considering DC can have little parking space room to work within. Quick and easy, would recommend.
Sam was my very first encounter with Your Mechanic, and I am glad that I signed up. Sam and his partner were efficient and friendly. Because I was a first-time user, I had several questions related to the process and services performed. He responded to my questions with patience and explained the issues with my vehicle in a way that I could easily understand. I want to thank him and his friend again.