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SIMON was caring, empathetic and efficient in solving my problem. Thank you for being there, sir; may GOD bless such a fine character and representative. Have a fantastic day/weekend, too.
This is the 2nd time I've had this mechanic over to my home: Another great service experience, same as last year: Quick, knowledgeable, and courteous.
Thank you for sending Tyrone, he is very professional, experienced in his craft, customer service oriented and a pleasure person to ask question about your car I will set another appointment with him again. He knows his craft. I want to say Thank you Tyrone.
The MECHANIC definitely did HIS job, but whoever is handling the PHONES and appointments needs to IMRPOVE. I booked my appointment a week in advance and was only told 18 hours before the appointment that the mechanic was "double booked". Makes NO sense since I booked on the web and the calendar showed me that was an available slot. I got a call requesting I reschedule...the WAIT times on the phobe ARE Ridiculous no MATTER WHAT time you call. The dim-wit that finally answered the phone had NO clue how my appointment got 'double booked'. When Emmett arrived, he explained that all his appointments were cancelled because he was out SICK that day: so what's with the LIES from the call center saying he was 'double booked' when he was out sick?? Asking for a QUOTE was even messy: I did NOT get a response to my quote request back until AFTER about 72 hours and only after I emailed and asked "Where's my quote". Then some dude sent me a quote for the wrong make/model. Good concept, but this places, ASIDE from the mechanic seemed REALLY disorganized.
Was prompt and very professional. Gave me the information about what was wrong within 20 minutes.
Brian is a friendly person that you can ask questions and get a answer back you can understand. Thank you Brian for your courtesy, being professional and thorough.
Very professional and helpful. Great attitude and very helpful. I'm very happy with the work that was performed!
Very pleased with the work done ✅ Great Mechanic will use him in the near future
Very professional, easy to communicate with and work with
Good experience, Michael was on time, diagnosed the problem, and fixed it.
Excellent customer service.. Mr. Michael was excellent on fixing my radiator.
Very Professional, Friendly and goes above and beyond but it seems this 2002 Chevy Astro Heating problem was way too complicated and beyond his knowledge. He tried hard to find the cause of the problem and make things work but was hard and time wasn't on his side and had to move on which i understand as In house Appliances Tech (Dispatched Technician with Company Service Van). I accepted his diagnose report but with doubt.
Great work by Marcus, thank you!
Definitely very respectful and will recommend Khrishnas again. Thank you and he did an amazing job.
On time, diagnosed and corrected the problem promptly! Thank you
Knowledgeable, friendly, listened when asked a question, professional and I will call again Thanks Carlton for working on my car.