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When he arrived I asked him if he had the scan tool to register/code the battery. He told me no scan tool was necessary I immediately called customer service they advised me I would need to make another appointment with a mechanic that had the proper scan tool. I gave the phone to the mechanic he and customer service agreed he would complete the install and try to code with a scan tool he had not Audi specific. When completed the alarm would not shut off eventually he fixed that and said he manually coded 1 key and said he couldn't encode the other, now the convertible top dose not work, traction control light on as well the top these were not an issue before the new battery was installed. When I got the estimate the details explained that some batteries of German auto makers need them to be coded, I have installed dozens of batteries in my life time, I chose to have Your Mechanic do the battery installation because I dint have the proper scan tool and.
Excellent!! Loved the service - quick and easy!! We’ll definitely be using him again!!
Steve called ahead of time to let me know he was running a little late, which was appreciated. He was knowledgeable and had no issues performing the requested services and diagnosing the issue I reported. He was friendly and gave tips and recommendations for other things he noticed that could use some attention. I would highly recommend him to anyone looking to service their car and would definitely try to book him again for any future "yourmechanic.com" services.
Steve was very knowledgeable, prompt service, on time, and was thorough with his inspection
Great mechanic. He kept me updated through out the job. I will definitely book again.
Excellent, Luis came in earlier, great guy. Highly recommended
Derrick knowledgeable , goes above and beyond, professional. Work is clean Thanks
Great service took his time to make sure everything was done the right way highly recommend him.