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Amazing and knowledgeable mechanic
Steve was a professional and knowledgeable technician.
Pleasant and effective communication style. On time arrival. Logical and transparent explanation of the inspecting/testing action and the reason for the follow up steps ( expert). Cannot compare to most of the instances how badly certain car dealership service staff handles a repair case like this.
Punctual arrival to the appointment, transparent and effective and honest communication style, good balance of being friendly and professional . Backs up findings b y showing details on the car upon request. Has the 'hole picture' goes beyond the specifics, in order to make clear a mechanic's point of view. Great experience overall!