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Showed up on time to do a quick warranty inspection of why my headlights went out again after having them previously serviced by YourMechanic (a different mechanic). He was done before I even managed to get home myself and waited for me to tell me he would be back to fix it once the warranty business was taken care of.
I've worked with Vladimir 3 times now and every time he is early, and every time he finishes well before his estimated time. On top of that he is thorough and does a good job with inspections.
My appointment with Nelson happened in two parts. The first part was an inspection as to why my headlights weren't working. Unfortunately the only time I could book him was in the middle of my normal sleep schedule (I work graveyard), so waking up to deal with my car wasn't fun. He told me what was wrong, and that I could book him the next day at 3 PM for a fix. I booked him again, and explained to him that the times for these appointments conflicted with my work and sleep schedule and asked if he could pick the keys up and fix it without me having to get up. He obliged, and I got to sleep without having to get up and sign anything or worry about my car whatsoever. Absolutely fantastic and convenient. Nelson was also friendly and explained everything he was going to be doing.
Excellent service, very patient to my layman questions, highly recommend to others
Thank you for finding a problem. I really appreciate!
John's knowledge of auto mechanics coupled with his extensive experience was most welcomed. He was able to quickly diagnose the source of the problem and recommend the appropriate fixes. He followed though with the repair to my complete satisfaction. I also appreciated his calm demeanor and his ready willingness to answer all my questions, explain what he believed needed to be done and discuss options I could consider. All in all, John was super professional and I would not hesitate to seek his expertise if I had any future automotive needs.
Alex was very professional and helpful with a plethora of experience. My vehicle would not start and all my research indicated it was the starter. Alex did every test first to ensure it was not another issue with the vehicle. After determining it was indeed the starter and completed the job in a neat and orderly fashion. I had the pleasure of being able to speak with him about his experiencing operating a shop in the bay area and learning all his additional experience. I highly recommend Alex for your service work and will utilize him for future service work. Thank you Alex.