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I have nothing but praises for Joshua. He has this incredible ability to troubleshoot issues with cars and armed with knowledge on the subject to his teeth. On top of that, he is also extremely proficient in fixing car issues that do not require troubleshooting. I was so impressed with Josh's sincerity and professionalism that I ended up getting 8 services done in the past month and a half. Of course, for every service, I requested for Josh. When Josh first came to service my car (simple oil change), I was on the verge of getting ready to dispose the car off (a 2004 Suzuki Verona EX, with just 68,000 miles). All thanks to Josh, the car is running better than when it was new (I am serious ... the brand new car had engine trouble and the dealer agreed to replace the engine after a good fight). It is now a pleasure to drive the car and I hope to use it for another 5 years, at least. I strongly recommend Josh to one and all if you ever happen to use YourMechanic.com. For all my car service needs, I will rely on Josh and YourMechanic.com from now on.