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Telephone communication with Customer Service is not good. I talked someone and he promised to call back, and then he won't. I call back and put me on hold long time and I asked you to automatically call back. Different person call me and I had to explain again. He promised to call me back and he won't. May be I am impatient. You must make bette communication as a whole in order to promote your business. (R.Yi)
He met me. Gave him my keys and he did the rest.
Working with Derrick was great. He showed up on time, went through the repairs with me, and answered any questions I had.