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This was the first time I used YourMechanic and to say the least I had a great experience. Going to shops and mechanics alike for some time, you always get that feeling that something else is wrong with their tone of voice and how they come off when telling you that extra parts of the car need attention when you know they don't. I had Richard come out to my apartment and he was great. He was an hour early than what was expected. Went through everything that I had been quoted for to see if it was actually needed. Took the time to explain how one can actually fix the part themselves and taught me more about my car than I initially thought. He was done in about an hour with everything that I needed. Because of some of the parts that I was quoted for didn't need to be added, I was reduced my originally price and other inspections were credited toward other services as well. I definitely will be re-booking with Richard.
Showed up on time, very responsive and communicative via text. He stayed with me for multiple test drives until we both thought the car was running well, explained in detail all that was done and even educated me on some things. I plan to use Richard in the future.
He was exactly what we needed! We’ve used this site often and he was the ONLY mechanic to not only perform the job perfectly with great communication, but in a timely manner! Can I add it was like 90 degrees outside! 100% The Best
Mr. Dawits arrived on time, reviewed what was needed to be done, and attentive to details and knowledgeable. Would definitely use him again.