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I was not home but my mom was and she stated he was very friendly and finished in a timely manner. I was given a quote for other work I need completed. The price is reasonable and I will be booking ASAP. I have been without a car for almost 3 weeks. The price I was given from a local shop was way more then his price. Thank you!!
Chris contacted me at our appointment time to let me know he was getting the parts & was on his way. He was knowledgeable, friendly, and efficient. He answered all my questions and showed me the old part that was replaced. I would absolutely recommend him & plan to utilize his services again! On a separate note, customer service had added on an additional anticipated part, which Chris told me was not needed in this circumstance & he was returning. (All parts that may be required are brought to the job.) When I inquired about the charge he went above & beyond the normal process by contacting his team lead to immediately process this refund so I wouldn’t have to wait until after the weekend/Monday. His refund request was followed up on by Jennifer in corporate within 20 minutes who was kind and efficient in rectifying this. Again, I recommend Chris for his knowledge, efficiency & customer service. I needed a local (non-chain) mechanic & I have found one.
I was somewhat nervous about not booking the correct service for my car. I told him the problems I had with my car & gave great feedback. My car is driving like a new one! Thank you!
Brett came out to change my serpentine belts today and did a fantastic job! He was even early to the appointment (what shop does anything early?). I would definitely book and recommend him!
Brett was punctual and helpful in saving time and money. I am a customer of your mechanic for life. Thanks to Brett and Jeffrey I will no longer be looking for a mechanic I can trust, because I've found them.
Great personality and customer experience was on time completed job promptly a great reflection on your service....Thanks Ruy.
Ruy showed up on time and was thorough in explaining what the issues were and what his recommendations were.
Professional and on time. Very knowledgeable and polite.
David was early to the appointment and he completed the brake job quickly! I will definitely recommend and work with in the future!