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very nice and professional! figured the problem out very quickly and got me a follow-up appointment right away.
Andrew was punctual and got the job done! Thanks, Andrew!
The only reason Jose wasn't on time was because the website double booked him. He was very apologetic when he arrived. He finished in an hour & was very friendly. I asked him a few questions and he explained them very well. Not to mention having someone come out to my house was AWESOME!!!!
Explained exactly what he was going to do to fix my car. Autozone sold me the wrong size battery and he even helped to make the connections fit so I didn't have to exchange it. Timely and very polite. I would gladly schedule Jose for any other work in the future. Thank you!
I am incredibly happy with Russell. I had scheduled a pre-purchase car inspection for the following day. About an hour before the scheduled time, Russell called me personally to let me know he had finished a job prior and was covered in oil and grease, out of courtesy he said he could come, but didn't want to get the car dirty etc. and proposed coming later that evening to another location which was about an hour away from where we had originally booked it. He showed up on time at our agreed upon rescheduled time, and was prompt to give me a call when he had finished the inspection. He told me the car needed spark plugs and was running rich- and went over the possible reasons as to why from minor to major and suggested I get a second look with a diagnostic and have Acura throw the scanners on it to see what they could tell. Overall he treated me with respect, patience, and gave extremely good detail. I ended up going with his recommendation of having it looked at a second time, and the auto shop the seller of the car took it to, was the worst experience I had ever had with a mechanic who contested the car was not running rich nor did it need spark plugs. After having to argue like that with Honest 1 auto (in Gresham), and noticing the stark differences in how I was treated with an auto shop vs, Russell (I mean- he treated me like his own kid!) - I will 100% use Russell again in the future. I ended up purchasing the car, and Russell's work helped me negotiate a lower price. Thank you again Russell- it was a true pleasure!
Gerron showed up on time, told me what to expect from the appointment and was extremely personable and pleasant. His expertise was much appreciated. As someone who knows nothing about cars he took time to educate me where possible.
My second time working with Gerron. He was on time, professional and answered my questions about my air filter, timing belt and coolant. He’s my go-to for all of my auto needs!
Ivan was extremely knowledgeable & took the time to answer my questions. He gave me a heads up when he was headed over so I was able to be prepared when he arrived. He has lots of experience & actually explains what is going on. I don't know anything about cars so I really value & appreciate those who do have that knowledge but also the years of experience. This is my 2nd time using this platform & I LOVE IT! Thank you very much Ivan. I hope you have a marvelous day!!
Really helpful and friendly; was glad he fixed issues from previous repairs.
Todd is a very professional and friendly mechanic.
Awesome! Braved the elements and provided quick solutions, I’m definitely using him in future repairs.
He has been the best machine I've worked with. He gave me updates on when he would arrived. He was very professional & very kind. He walked me through what he was doing and he worked really hard. I appreciate him so, so much. I really want to highly recommend him & if my car needs anything else I will definitely use this service. Thank you!!!