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Mr. Conner arrived early with materials and equipment needed to perform services requested. He was efficient and helpful with my questions and concerns.
John was on time, friendly and got right to work. He finished the repairs I needed in the estimated time and cleaned the work area. I will call them again.
Travis got the job done quickly, explained each step he was completing in the service, and left me feeling confident in his work and satisfied with the result.
Outstanding and very professional. No problems!
The service was excellent. I was skeptical about using a mobile mechanic at first but had not choice after I had a tie rod brake, on the way to work one morning. So, I threw caution to the wind and scheduled an appointment, once receiving my repair quote, which was within less than 24 hrs of it being requested. I also received a reminder email & text the day before my appointment as well as an additional text the morning of. The text I got the day of my appointment came in at 8:30am but my appointment wasn't until 11am. Caleb also text me directly to let me know he was in route and when he arrived to my office. He was very polite, courteous & super quick. I was stuck in a meeting by the time he was done with the repairs & ended up having to leave my keys with the receptionist. As Caleb was leaving, he sent me one final text, informing me he had completed the work and where he left my keys. On a different note, I was pleasantly surprised at the long list of services/repairs YourMechanic's tech can do in your office parking lot or own drive way. I also really appreciated the all the information available to me regarding the replacement of the tie rod. There was an explanation of what a tie rod is, the location and the purpose of it, what to expect during the repair, how the repair would be conducted & suggestions for was needed to take place after the repair was completed. It was all very informative, especially, for a someone who knows very little about the ins and outs of how to make a vehicle run properly. Other mobile mechanic companies, I have looked in to, all have a very limited number of services/repairs they can provide, next to no information other than them providing a quote for the repairs & the amount of $ they want for each service is outrageous . YourMechanic's pricing, on the other hand, was also very reasonable and the quoting platform provides a price comparison between their price and the dealership price, for parts and labor. Overall I would definitely use YourMechanic again & would highly recommend them to anyone needing repairs and/or services done on their vehicles.
Caleb was on time and very professional. The quoted time I got was four hours to change my oil, rotate my tires and change my brakes. Caleb did all of it in about an hour and a half! That was quick! Thanks Caleb!
He was very experienced and knowledgeable about his craft, was quick and easy. Cheaper then the dealership and I didn’t have to leave my house
My guy good mechanic I recommending everyone to book him for anything the best hands down ❤️❤️❤️❤️❤️
Very knowledgeable and friendly. Showed up on time ready to work. Equipped and prepared to tackle any problem. Will definitely be using Andy again.
Communication was Awesome! Andy called consistently to let me know that he was running behind from previous service. He let me know each process since it was my first experience. Very much appreciated!!
John was great! Very professional and informative and would definitely recommend him and his service.
Very knowledgeable and did the work quickly. Would gladly have him do work on my truck again!
Tung was extremely professional! His knowledge of my car issue was amazing. He was very efficient in diagnosing the problem and gave me extremely relevant information!
Tung was on time (actually a few min early), thorough, fast, and friendly. Highly recommend!!
Daniel is a very experienced technician. He worked very hard to find the issues with my car. After a thorough check of my engine control system he discovered that I had a shorted wire somewhere in the harness. There was no way he could find an issue like that in the time he had to work on it. I would highly recommend him for any repairs, especially complex and difficult to find issues.
Great job, will use again. Excellent communication.