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My appointment time was at 7 am on Monday. Carlos arrived a few minutes early! He was friendly, thorough, and knowledgeable. He replaced my thermostat and my car was as good as new, even for a 2009. I would definitely recommend Carlos and I will definitely be using him in the future. I loved that he was able to fix my car at my home and I didn't have to wait for days for my car to be ready. It took him less than an hour to fix the problem and I was able to get my son to school on time. AND, I was able to get myself to work on time.