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He was a little late to the appointment but he did a through job replacing the brakes. Satisfied with the new brakes.
Chris has serviced both of our vehicles multiple times, and just before a scheduled service, that particular vehicle had broken down with an unrelated issue. Chris graciously changed his plans on the fly and met us at the location where the vehicle was, repaired it, and got us back on the road quickly. He also pointed out a couple of additional things to keep an eye on, and let us know the original service we'd scheduled (on advice of a different mechanic), wasn't actually needed. I will only use Chris going forward if possible; I've been very pleased with his level of customer service on every visit.