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thank U Peter for the best service and car repair. My BMW is driving like on a cloud, again thank YOU!!!!!!!!!!!!! appreciate your service Linda H
Peter was a perfect mechanic. He knew exactly what the issue was in my car. thank YOU!!!!!!!!!!!!!!!!
Benji arrived about 15 minutes early, which was a nice surprise. He asked me to describe the car's issues and it was immediately clear that he was an expert and was very experienced with high-end cars and electrical problems. Even though he quickly diagnosed the crux of the problem(s), he still took the time to check and rule out (or in) other potential sources and related system failures. This type of analysis never seems to occur at dealerships--instead, they jump to a conclusion (usually the most expensive) you are stuck with. The problem isn't solved or fully solved or some new problem crops up, and they explain why you now need to get more things done as well even though they supposedly weren't wrong with what they "fixed" first. Benji's approach was nothing like that. He was straightforward, logical, honest and smart. I also like knowing who is working on my car--which dealerships don't usually do. Instead, they put a "service advisor" buffer (and BS-er) between the car owner and the person actually doing the work--which leads to miscommunication and dissatisfaction. Customers don't need some bogus translator as though the techs can only speak in russian or some obscure language. Benji also showed me some of the read-outs he got as he tested things--which was helpful too. He understood the car's computer system and coding too--which is not simple in an M6. I would trust Benji with anything from a beloved 20yr old family volvo or pick-up truck to a Bugatti.
Benji is awesome! He’s very professional and welcoming. I would definitely request him for any future work I need on my car and recommend him to my friends and family!
Very knowledgable - thanks Terry!
Fernando was very respectful of my property. He made sure he kept everything clean while he worked and clean when he left. He seemed quit knowledgeable. I felt I could trust his assessment of the situation.
I would give Fernando 5 stars except he showed up at 9:30 for a 9am appointment. I can't rate his skills since Your Mechanic hasn't told me the problem with my vehicle.
Honest and very professional. Justin recommended me services and helped out hugely analysing a battery issue, which was not part of the scheduled maintenance.
Justin did great job
Very friendly and respectful
Super helpful and very professional and knowledgeable mechanic. Joel has patience and takes good care of your vehicle.
Joel was great. Everything was handled to completion. I look forward to having Joel address any other auto needs.
Caleb was on time and went right to work. I had a few questions about BMW maintenance that he was happy to answer. It was nice to avoid the hassle of getting back to the shop after a repair. Overall a great experience.
Shaun was Great! He let me know when he was on his way. He showed up and did the job quickly and cleaned up before he left. I couldn't have asked for more.
Ver professional and quick.