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Matthew was great. He texted me an hour before to let me know about when he would arrive. I talked to him about my radiator issue and he got to work. After he had replaced the radiator, he showed me the old one and where it was cracked. He let me know that the hoses were still fine and that he would take them off the quote and return them to the parts store. Before he left, he talked about what to look for in the morning regarding fluid levels (after the car had time to sit and cool overnight). He also let me know that if I noticed anything unusual to contact him. I would gladly use his services again.