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A fantastic experience. Kenneth is a consummate professional. He arrived on time, explained everything that he did, and expertly performed each service. He finished the work in less time than was quoted and noticed another issue with the vehicle but told me that only the gasket would need to be replaced, and that people might try to up-sell the entire assembly, which would be unnecessary. Needless to say, I am going to have Kenneth do the job and hopefully work with him on all future automobile repairs. Thanks again, Kenneth!
Kenneth arrived a bit early, I handed him my keys and he just took care of everything. He was also kind enough to replace all the jack-pads (I provided) even though that wasn't part of the job. Another satisfied customer!
I was able to schedule a same-day appointment with James. He worked quickly, explained what was going on, and answered all of my questions. He was able to inspect and repair within the same day, and my car is running smoothly now. I'm really glad I chose YourMechanic, and I'm pretty sure I cut costs by using them over a repair shop, which I first took my car to get checked.
1st time using this service and I have no regrets...James came with all the right parts and tools to tackle my job. Gave me a no nonsense evaluation of my car. Would definitely recommend.
Manuel embeds what a BMW mechanic should be. He took his time to explain everything to me and he cared about me and my car not money very honest man. Thank you Manuel
Willie has serviced both of my BMW's and is always professional, courteous and knowledgeable. I will continue making appointments with him.
Wil has performed service on both my BMW'S and is very professional, honest and knowledgeable.
Excellent Service provided by Robert- first time using Mobile Car Repair Service. Quality of work and service exceeds what I was getting through the BMW Dealership. Cost of work well below what I was paying the Dealers
Robert was punctual, polite, and professional. Experienced and knowledgeable about BMW cars, he gave clear answers to my questions. I would use him again.
Was on time big plus identified the problem and offered suggestions to correct the issue.
Jose was very helpful and nice. He explained everything that was ACTUALLY going on with the car in a way that I understood. He did the diagnostic in a timely manner, was clean and organized with his work, and answered all questions I had with honesty and my best interest at heart. Very happy with the service I received today!
Jose provided great service, and was very knowledgeable. Excellent customer service!!