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Matthew took his time in explaining not just what he was going to do, but HOW the transmission is supposed to work and HOW his intervention would fix the issue. The experience is SO MUCH BETTER than the "red team, blue team, green team" that occurs when you walk into a typical repair shop. Will continue to use Mr. Lerman and YourMechanic as long as he is the kind of technician that your hire! I am usually reluctant to recommend service providers out of fear that my friends and neighbors will hold me responsible for any negative outcomes. However I feel totally comfortable and I have already recommended Matthew/YourMechanic to others!
Matt was up front with everything, explained from beginning to end what he would be doing. I couldn't have hoped for a better mechanic to service my truck.
Nathaniel was very great in his service I love his politeness I love that he even told me something else was wrong with the truck which I kind of knew but I appreciate I'm telling me anyway. I will call and use your service again fast and sufficient
Nathaniel was very knowledgeable when it came to figuring out the problem to my car I would definitely be using his services in the future on all my vehicles
Thank you Shawn
Victor contacted me and told me that he would be showing up early which gave him four stars from me already. Victor was eager to find out exactly what the problem was with my vehicle and he exhausted every option thinkable before giving me the diagnosis. His preparedness for the job was insurmountable and he was well-equipped to do the analysis and then some. If every mechanic with YourMechanic Inc. is as professional, prompt, and thorough as Victor then I will never hesitate to recommend Victor as well as YourMechanic Inc to friends, family, and strangers alike! Thanks Victor!
He was punctual, professional and very courteous.
He was great. Energy was really infectious and he took the time out to actually help me get to know my car. He found out the problem quick and while doing it he gave me a couple life lessons. Definitely going to book him based off the recommended things he says I need done.
Informative, friendly, and prompt.
Oliver was great! I didn't need all the parts I had ordered and he let me know right away. He also spent a considerable amount of time trying to make sure to correct my issues.
Mr. Oliver was very professional, straightforward and very helpful.
On time, great advice on recommended services. Would highly recommend and request him personally for my next service. Thank you so much!