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Chris went above and beyond. He actually not only did my brake pads but a brake fluid checkup as well. This latter part was unexpected and I was not charged for it! He wanted to make sure the car was operating well. I recommend him.
Chris was on time, professional, friendly, and quick about his business. Attributes I respect and expect. I would request him again most definitely.
The quick responsiveness of your customer service portal and of your customer service personnel over the phone is extraordinary. I was a little reluctant to try YourMechanic.com at first, but the YourMechanic team that came to my door brought his A-game expertise and his A-game professionalism with him. Right away, he pointed out what he would do to undertake daignosing the root cause of the engine problem, and plan out how to implement an effective fix. He took the time to clearly explain where the problem was, and did not mind explaining it more than once for clarity as I'm not tech-savvy. And once he concluded, he made sure to show me what he indicated in his report, for my peace of mind and for total transparency. Very mindful of how valuable and flat-out superb the service you provide is, that is the impression me and my family have of YourMechanic.
Jay was clear in what my car needed and didn't need. He also taught me some things about my car to help me better understand what was happening, which means I am better equipped when I take my car to a shop. Thanks, Jay!
Once again I had Carlos work on my Mazda and I can't complain. Excellent and friendly service. One of the best mechanics I have ever dealt with. Highly recommend him Marv Talley
Carlos did a great job! Very friendly, professional and knowledgeable. Would ask for him in a sec if I have any issues with my vehicles Little stubborn, though when I offered him some water! Lol, being a boiler/ wtr heater pool heater tech I said I got some and walk.
Marcos replaced my water pump on my 2000 Mazda B3000 truck, from the start I knew my truck was in good hands. He answered all my questions, and explained everything in understandable terms. I recommend Marcos to anyone looking for a resourceful and knowledgeable mechanic, with excellent customer service.
I didn’t personally deal with James , my husband did. He was happy with James. Work. Overall James did. good job. He was polite listened our concerns and answered my questions. The only thing I was not happy with; i thought the quote included replacing the belt that was making the screeching noise, since that was the main reason I called for repairs. Pricey for an oil change and spark plugs .
Jamie was professional, friendly and honest.. Great job!
Ariel had great communication and went above and beyond. I would trust him working on any of my vehicles!
Showed up on time. Friendly and professional.
Very knowledgeable and kind. Thank you!