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Jay had no problem answering my questions in a way I can understand. I really wanted to learn how to take better care of my car and Jay was patient enough to teach me a few things. I will definitely have Jay come out again.
Jay goes well above and beyond to ensure you, the customer, are satisfied with the work performed as well as provide you with expert judgement on what the car really needs (opposed to the extreme upwelling at some car shops). If Jay owned an independent auto shop, you can bet that would be the only shop I had my car serviced.
Carlos was responsive and did a great job of checking out the car we want to purchase. He was over two hours behind schedule but this was not a problem for me in this case.
Carlos did a great job! Very friendly, professional and knowledgeable. Would ask for him in a sec if I have any issues with my vehicles Little stubborn, though when I offered him some water! Lol, being a boiler/ wtr heater pool heater tech I said I got some and walk.
Knowledge, friendly, honest