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Honorio, was a Star, will be looking to book him for follow up work after my AC diagnoses, refill and ID of the main problem. More than 5 stars if that were possible
Very professional, careful and knowledgeable. Inspired great confidence in him and in the yourmechanic service.
Whitney was great. He was exceptionally prompt for a pre-purchase inspection I had scheduled for a car I was buying off of Craigslist. His inspection was thorough and he did a great job of explaining his evaluation so I felt comfortable with my decision. Because I was working with another party, his punctuality was hugely helpful and his examination exceeded my expectations.
I had an oil change, filter change, and diagnostic done for my car, and it went decently well. The problems that occurred were understandable, and though they did affect my opinion of the experience, I would probably use the service again if I do have enough time and the price is right. While Whitney was late to the appointment, he made sure to contact me by telephone in order to make sure I knew what his ETA was and why he was late. I wasn't pressed for time so it didn't matter to me that he was late, but I can see how this would negatively affect someone's plans. Outside of that, there was some problem with my address as well, but he was still able to find me eventually. I'm glad that he came to the appointment at least, and though there was a problem with the electronic app when he tried to remove the oil filter, he honored the original price quote and did the work that I had requested for the same price. Because of these few things, I felt that the experience itself could have gone better, but the work was done and he properly diagnosed other problems with my vehicle. I had already gotten some information about my car from another place when I bought it, so it improved my opinion of his trustworthiness as a mechanic when he diagnosed the same things. Having a second quote was helpful, and knowing that someone who has already taken a look at the car would be able to service it again is helpful. Overall, I think Whitney knows what he's doing as a mechanic, and maybe he just had an off day when it comes to scheduling and waking up/being on time. Thanks Whitney, for doing the oil change and filter change for me through yourmechanic.
Timely friendly this is my first time using this service and I don't think I'll go anywhere else ever
He was great! I'm going to need him again, just waiting on a quote!
Did a good job.
Tom was amazing! He was honest about everything wrong with my car and provided me with the easiest solution to solve it. He explained everything clearly and helped me out a lot. This was amazing since I don't know much about cars and he made the experience easy and made me feel like I can trust him. This is the best thing ever!
Brock is wonderful. This is the second time he has worked on my car and I won't trust anyone else. He is prompt and gets the work done quickly.