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Great overall first experience changing the serpentine and A/C belts on my 2001 Pathfinder. Very friendly, knowledgeable, and took time to listen and answer questions. A real ease of use with out the drop offs and waits you have to go thru at dealerships, or even local mechanics. This may not be the service for extensive repairs given some services require a lift and other more involved repairs, but for routine services a great way to go. Def will use again.