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Overall it was a pleasant experience. I scheduled an appointment with Ben at 9am to replace the starter on my 2005 Toyota Corolla. Ben arrived around 9:15, greeted me, apologized for being a bit late as he stopped to pick up the part, took a look at my car and let me know that it would take about an hour. 40 minutes later he was done. He explained what he did, showed me that my car started, answered all my questions, bid me farewell and left. All before 10am. I found Ben to be very personable, knowledgeable and efficient. I highly recommend his services.
Fast, professional and convenient