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Ernesto called me to let me know he would be arriving late due to some repair issues with his first appointment. I received a text when he did arrive. I appreciated these courtesies! Ernesto was polite, friendly, knowledgeable, and efficient. The repair went well, and he explained the various procedures as he performed them. Previously, he worked as a Honda service mechanic, so I was extremely comfortable as he worked on my car, and he took some time to give me a heads-up about future maintenance issues I could likely expect. I would not hesitate to request Ernesto for future work, and I offer my highest recommendation for his work and professional conduct. Glad to have met you, Ernesto!