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My first time using this service was on March 11th, my power window motor and regulator went out so I ordered the parts online and booked an appointment to have someone come to my job and install it the mechanic that came out was Tien, he installed the parts that I had ordered online but told me that the part was bent somewhere and wasn’t working properly so I thought to myself here we go, I just wasted my money by having him come out and he can’t install it, but to my surprise, Tien was able to use spacers or something like that so that the window would work properly, he definitely did not have to do that by me ordering the part on my own, he went over and beyond to make sure my window was able to roll up and down and I could close my door, so since I had such a good experience when I received the recommendation via email regarding other service I should have done, and the price that it would cost, and the estimate was very reasonable I booked another appointment, that appointment was yesterday march 18th and that service was also excellent, so I think I’ve found my new mechanic.
Tien knew the exact problem after a few minutes of diagnosis. One of the best mechanics that I'd have no hesitation to refer to friends.
Excellent technician. Alfred arrived promptly on time and went through the all the steps to replace the radiator. He completed the task under an hour. Would definitely recommend again.
Alfred was great! He put me at ease right away. That was great because I am a first time "Your Mechanic" customer. Alfred texted me the day before the appointment to confirm it. He texted me the day of the appointment to let me know he was on his way to my home, and that he would arrive on time, He did arrive on time and replaced the battery, and changed the motor oil and filter on my Lexus in a timely manner. I will use "Your Mechanic" in the future, and will definitely request Alfred when I do.
I found Josh to be wonderful. He called 20 minutes in advance and confirmed my appointment. He arrived exactly on time and was very personable and efficient. He completed the work in 1 hour!!! He noticed an issue with a tire and he filled all my tires to the right pressure including my spare!! I couldn't have been more satisfied with the service. I am signing to get my husband's car serviced next! Can't wait. Thanks so much for the professionalism and great work Josh!
very good service
So friendly and informative! I had complete trust and confidence with Lavell.
Really great service and super reliable/easy!
Russel was awesome. He was on-time and efficient. He was very knowledgeable about Lexus cars and provided some great tips on maintenance. Highly recommend you go with Russell for regular maintenance.
Jose is very knowledgeable and experienced, and yet patient with me and answered all the questions I had. He was very thorough and friendly. Overall, it was a great experience using Your mechanic/wrench.
Jose was amazing! 1st he started off by arriving early 5 Stars, 2nd his knowledge was better than the Lexus service team. He explained everything he was doing, answered all my silly question about my almost 22-year-old Lexus that I LOVE!. He was so great I am waiting on quote so he can make the repairs he found.
He was great. Thanks Kyle!