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Graham was able to take 2 separate appointments we had made online and combine them to save us time. He was courteous, flexible and an excellent & knowledgeable mechanic. We have more repairs that we will be scheduling for in the future:)
This was my first time using Your Mechanic, and I was very surprised and grateful for the service. From speaking with Paul regarding the parts, etc., to having Graham come to do the work, I cannot express how pleased I am. Paul suggested I have an inspection and if I did not need the fuel pump, (as was suspected), I would not be charged for it. Graham was very prompt, and I don’t ever remember having a service person that was as nice, polite, considerate, and knowledgeable! I did not need the fuel pump, and the charges were adjusted to reflect only the inspection. The whole experience was surprising and I will definitely call again and will absolutely recommend Graham. If he is representative of your staff, you are very lucky! Thank you!
Truly a great experience. Arrived on time. Knocked out the work fast. Got the car up and running again. None of the garbage upsell stuff you have to deal with at a dealership. Less overhead for them equals you paying less than a local shop and especially a dealership. If you’re like my wife and a little skeptical do not pay. He clearly knows what he’s doing and did a great job.
Luis was Very Personable, Polite, Courteous and On Time. He Explained what he was doing and What he was not doing and why. He showed me the old parts and belts. His time estimate was almost exact within a few min. He personally took the car for a drive before having me sign the receipt.
He was early and very helpful.