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Very professional and patient with all my questions
Excellent
Very nice man. Fast diagnosis and clear explanation. I recommend Sebastian to everyone . Keep-up in good work !!!! Chester
He would go above and beyond to help you. He don’t quit when there’s is a problem and really knows his craft.
He is a real professional!!! I would recommend him to anyone!!! Justin is a rock star!!! You guys are lucky to have him.
I have used Justin before and I have been pleased (I even referred a new customer). This time however I had an issue. I was told my serpentine belt was cracked and needed to be replaced along with some other things. I remembered I had just had my serpentine belt replaced less than a year ago at Jiffy Lube. I was concerned. That weekend I went to Jiffy Lube and they pulled out the serpentine belt in front of me and there are absolutely no cracks. I'm concerned that as a customer who may not have remembered they replaced their belt would have gone ahead and scheduled that service unnecessarily. I just felt this was not really cool and I'm not sure if this is a YourMechanic technique or the technician. Either way, I'm displeased with this upsell.
Awesome
Adam arrived a little late, but it worked out because I had chores to run. He got right to work when he arrived and kept me informed of the process. He worked straight through until the job was done. A good 7 hours. He was professional, courteous and importantly he seemed to like his job fixing cars at people's houses. I'd have him back. But then again, I haven't driven the car yet...LOL!
Super nice guy! Showed up right on time had the job done in no time made recommendations of other repairs recommend highly