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Edwin was early for the appointment. He explained things fairly well. What I did not get from him, which I didn't know to ask for, was the actual code for what was wrong during the diagnostic. He said that he may need to come back out to do more in-depth testing. The battery charge he provided worked for a few days but the car is now completely dead again as of Saturday 10/5/19. I didn't have time to go get a new battery to try to install by myself. Whatever he did worked for a little while but I still don't know what the real problem is; apparently I need to have a second appointment for more in-depth look at what's going on. He gave me a good start, though.