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Mila did a very good job. The only reason I didn’t give 5 stars is, he was not 100% familiar with how to remove or reinstall the trim parts under the hood that you have to do to replace the battery on this particular car (2002 Audi S4}, it’s not easy. I knew that very few Mechanics have experience with this particular car so I hung out and helped him get it right. He was more than willing to make sure it was perfect before he left, and he did. 4.5 stars is probably the right rating